Trusted by leading contact centres across finance, retail, and telecoms.

Quilter

Identifying £1.9m in annual savings through process optimisation

Read story

MoneySuperMarket

Driving FTE savings and operational excellence with 29 end-to-end process maps

Read story

Evelyn Partners

Transforming lead triage and referral processes for a nationwide wealth management leader

Read story

easyJet

Reducing operational costs by 75% while automating over 80% of manual claim tasks for a seamless passenger experience

Read story

LPPA

Helping LPPA to become the partner of choice for the public sector

Read story

A Luxury Whisky Company

Streamlining consumer interactions for a Luxury Whisky company

Read story

Victim Support

How Avocado55 helped an independent large-scale charity modernise legacy systems

Read story

Just Eat

Reducing costs by 35%, improving CSAT by 20%

Read story

Bupa

Delivering a 26% increase in CSAT and a 14% reduction in costs through strategic process re-engineering

Read story