Avocado55 has partnered up with UJET as its leading Business Consulting Partner in the UK.
Avocado55 & UJET
Our Partnership
Extensive Research: We filtered out the market noise and empty AI hype and UJET emerged as the undisputed leader of technical innovation.
After an extensive scan of 40+ global vendors, UJET emerged as the definitive leader. We filtered the market noise to find the platform capable of re-imagining the agent experience rather than just adding another “bot.” Partnering with UJET ensures our clients invest in the undisputed peak of technical innovation.
Client Benefits
Elite Capabilities & Grounded Strategy: Acquire market-leading AI via UJET’s Customer Experience (CX) AI Accelerators and CCaaS platform, with real world guidance from CX Sherpas.
De-Risked Financials & Sustained Partnership: Transparent CapEx and OpEx projection structures aligned to your actual profit & loss before any vendor purchase contracts are signed. Ongoing success management, transition governance, and continuous pipeline development built-in as standard.
Solving Decision Paralysis: Most service organisations are showing signs of "Decision Paralysis," fearing "MEH" (Middle-of-the-road, Expensive, Heartless) AI investments. We solve this by shifting the focus from technical features to P&L impact. Our partnership offers an escape from legacy complexity, treating AI as a strategic asset that delivers tangible outcomes.
Capability Meets Results: UJET’s Spiral Conversational Analytics and CX AI solutions are the technical backbone; Avocado55’s ASCENT methodology is the driver. While UJET provides the extensive tech stack, we handle the "human infrastructure"— ensuring the people in the business deliver the results. Together, we assure you of up to 35% lower cost-to-serve, revenue increase of 12-22%, and increase in CSAT and ESAT, by combining elite capability with proven results.
What Our Partnership Brings
We Assure Change On Your Balance Sheet
Buying platform licences alone never solves service complexity. We connect top-tier capability with structured change. We deliver hard financial ROI visible within your bottom line.
"Avocado55 spent a year kicking the tires on 36 contact centre AI platforms. Not reviewing pitch decks or just going off of ‘AI-hype’, but operators testing what actually works. Coming out on top of that audit means more to us than any award. Avocado55's ability to apply technology to customer needs and deliver real business outcomes is second to none.”
Vasili Triant, UJET CEO
The Engine and the Driver
UJET provides the technology; Avocado55 builds the operations around it.
UJET delivers the CX AI Accelerators (Virtual Agent, Agent Assist, Spiral Conversational Analytics, and Screen Share) and Contact Centre as a Service (CCaAS) platform, an elite technology stack built for modern, customer-based operations.
Avocado55 provides the ASCENT methodology to make it stick. We build realistic operational systems, rewrite workflows, train your agents and ensure implementation results last on site.
Our ASCENT Methodology
