Scope

CSR refers to the way in which businesses regulate themselves in order to ensure that all of their activities positively affect society as a whole. This policy aims to guarantee that Avocado55 works ethically, considering human rights as well as the social, economic and environmental impacts of what we do as a business. Avocado55 should meet, and aim to exceed, any relevant legislation, and if legislation does not exist in a particular area, then we should ensure we carry out best practices anyway.

Avocado55 Limited are committed to ensuring that any business undertakings are conducted as ethically as possible by following the below policy.

Who we are and what we do 

Avocado55 is a transformation and technology consultancy who also provides managed service solutions; we are headquartered in Dornie, Scotland.

Our approach to advising and supporting our clients brings together industry expertise in transformation, technology, sourcing, contracting, commercial management, process re-engineering, planning and workforce management and the capabilities of our partners to deliver leading edge solutions with genuine expertise and market insight.

Avocado55 Limited is the parent company of the brands Avocado55 and Contact Centre Transform.

Looking after Employees

We are an equal opportunity employer and promote diversity and inclusion. We ensure the health and safety of our employees and the community. Ensuring training and development opportunities are available for our staff. We maintain fair labour practices and eliminate discrimination as required by the Equalities Act 2010.

Looking after Customers

Avocado55 understands the importance of looking after our customers, making sure that they have a positive and lasting impression of our business.  

We are committed to improving customer satisfaction and retention. We ensure the safety and quality of our products and services. We maintain clear and open communication with our customers.

Suppliers’ Standards

We ensure that we use good suppliers and maintain a good working relationship with them. 

We ensure clear visibility through our supply chains. We promote environmental and social assessments of our key supply chain partners and ensure that partners uphold workplace standards consistent with our requirements.

Protecting the Environment

Avocado55 is fully committed to reducing the environmental impact of our business activities.  

We are committed to reducing our impact on the environment through continual improvement whilst also supporting and encouraging our partners to reduce their environmental impact. We maintain a low carbon footprint, remote working policy, encouraging all staff to work sustainably from home. 

Community Engagement

Avocado55 supports local communities. 

We support local community initiatives through donations and sponsorships. All employees are encouraged to volunteer in community programs by the provision of paid volunteering days.  

Business Ethics

Avocado55 conducts business with integrity and respect for human rights. We promote safety, fair dealing, and respect toward consumers. We adhere to the Bribery Act 2010 and maintain anti-bribery and anti corruption policies and practices.

Implementation and Monitoring

Avocado55 will regularly review all policies and business practices to encourage engagement with business partners and promote development. Management is responsible for communicating this policy at all levels and resolving any CSR issues. We will measure and report on our CSR activities and achievements as part of our Sustainability process.

Commitment to Continuous Improvement

Avocado55 is dedicated to the ongoing enhancement of our CSR practices.

We will regularly review and update this policy to reflect best practices and changing societal needs. Remain open to suggestions and ideas for improving our CSR initiatives. Actively invest in research and development to find innovative ways to meet our CSR goals