Case Study

Victim Support

  • Independent large-scale charity approached Avocado55 to help with existing technology
  • Procurement of new Case Management systems
  • Review of organisations Operating Model Contact Centre & Local Operations

How we helped

Operating model design

Organisational Redesign

Channel Strategy

New case management systems

Full market assessment

  • Independent large-scale charity approached Avocado55 to help with existing technology
  • Procurement of new Case Management systems
  • Review of organisations Operating Model Contact Centre & Local Operations

How we helped

Operating model design

Organisational Redesign

Channel Strategy

New case management systems

Full market assessment

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