Case Study

easyJet

When working with EasyJet, we applied Stage 1: rapid Re-engineering and Stage 2: Process Automation of our recommended approach. Automation tech used ranged from existing client RPA, full BPM* tool (RedHat) plus the introduction of RPA, UI Path implemented and managed by our automation partner.  We implemented transformation strategy design, training for employees and delivery programme management.

How we helped

Rapid Re-engineering

Process Automation

UI path implemented

RPA Process

85% reduction in FTE

24/7 claims processing

Reduced claims compensation from 54 days to 4.5 days

Restructured BPO support team

Multi-million Euro savings with an in year return

When working with EasyJet, we applied Stage 1: rapid Re-engineering and Stage 2: Process Automation of our recommended approach. Automation tech used ranged from existing client RPA, full BPM* tool (RedHat) plus the introduction of RPA, UI Path implemented and managed by our automation partner.

How we helped

Rapid Re-engineering

Process Automation

UI path implemented

RPA Process

85% reduction in FTE

24/7 claims processing

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