Avocado Accelerate is a contact centre CRM optimisation and implementation partner created by system users – and we continue to work that way. Viewing the system from a user’s perspective allows us to implement solutions that work for your operation.
Through our years of experience, we’ve found that companies tend to only use 45-60% of the contact centre CRM system’s capabilities that they’re purchasing – whether that be through under utilisation of the tool, not keeping the system up to date with new releases, or lack of guidance.
We look to maximise the value of your investment. Avocado Accelerate prioritises understanding the business needs in order to build a bespoke offering that is catered to you, rather than a lift and shift solution – and we’re here with you all the way through the journey.
SALESFORCE
Salesforce has become the leading provider of CRM solutions globally, with its ability to unite all departments into one integrated CRM platform.
Customer 360 is a set of Salesforce applications built on a platform designed to give a single, shared view of your customer. With the Fourth Industrial Revolution creating new ways for people to interact with the world around them, there are now, more than ever, additional opportunities for customers to engage with your business.
With rising customer expectations for relevant and personalised interactions across all kinds of devices and channels, Salesforce Customer 360 was created to ensure these opportunities are captured so you can provide the top-of-the-line experience they expect.
SERVICE OFFERINGS
Whether it’s a health check, or a full managed service, we do things differently
“Health check – A collection of non-value-add reports detailing issues with no deliverable plan.”
“Avocado Accelerate Health check – Real, actionable insights as to how your organisation can improve through your contact centre CRM system.”
Why not contact us to find out more?
AVOCADO ACCELERATE SERVICE OFFERINGS
Whether it’s a health check, or a full managed service, we do things differently
“Health check – A collection of non-value-add reports detailing issues with no deliverable plan.”
“Avocado Accelerate Health check – Real, actionable insights as to how your organisation can improve through your CRM system.”
Why not contact us to find out more?
WE CAN HELP
We bring together the contact centre CRM knowledge, IT expertise and Customer Care experience to help find the right custom solution to take your business forward.
Let us help you blaze a trail to success!
WE CAN HELP
We bring together the CRM knowledge, IT expertise and Customer Care experience to help find the right custom solution to take your business forward.
Let us help you blaze a trail to success!